Everything we get asked, answered honestly.

Over secure video, on a platform optimised for paediatric therapy. You'll receive a session link before each appointment; clicking it opens the video room directly in your browser (no app install required for parents on most devices). Sessions run typically 30 to 60 minutes depending on the programme and the child's age, with a parent or caregiver present in the room.

A device with a camera and microphone (a tablet, laptop, or a desktop with webcam — phones work but are less ideal because the screen is small). A reliable internet connection (basic home broadband is fine; a 4G/5G mobile-data backup is wise during monsoon). A relatively quiet, well-lit room. The child's own toys, books, or play materials within reach — therapists often pull these into the session. We will guide you on setup before the first session.

Often, yes. Our therapists collectively deliver in English, Hindi, Kannada, Tamil, Telugu, Malayalam, Marathi, Bengali, Punjabi, and Gujarati, and we match families to therapists based on language preference and clinical need. For multilingual households (English at school, regional language at home), we work across both languages within the same plan, which is the right clinical approach for multilingual children.

Yes. Continuity of therapist matters — particularly for autistic children and for any child where rapport is the gating factor. We assign a primary therapist at intake and they hold the schedule. Backup coverage exists for therapist illness, but the default is the same therapist on the same day each week. Where modality coverage requires more than one therapist (a child seeing both speech and OT, for instance), each modality has its own consistent therapist and they coordinate weekly.

Sessions start at ₹750. Pricing varies with session length (30 / 45 / 60 min), the modality, and senior-clinician supervision needs. Multi-session weekly bundles are available and are typically the most economical for ongoing intervention. Specific quotes are shared transparently after the free assessment, in writing, before any commitment.

We accept UPI, bank transfer (NEFT/IMPS), and major credit and debit cards. Most families pay monthly in advance; per-session payment is also available where it suits a family's cash-flow. Indian GST applies and is reflected in invoices. For NRI families, international cards work, and we can quote in INR.

Cancellations with 24 hours' notice are rescheduled at no charge. Cancellations with less than 24 hours' notice or no-shows forfeit the session fee, except for medical illness, where a single goodwill rescheduling per quarter is offered. If we cancel, we offer the next available slot at no charge or a full refund of that session. End of engagement: any unused, prepaid sessions are refunded pro-rata within 14 working days.

Pediatric therapy is rarely covered by Indian health-insurance policies as of 2026, though this is gradually changing. Some employer-led wellness schemes and corporate insurance do cover developmental therapy; we provide GST-compliant invoices and clinical documentation that you can submit for reimbursement where eligible. We don't have direct billing relationships with insurers.

It depends on the programme and the child, but most families see early shifts in the first 4–6 weeks of structured intervention — calmer transitions, fewer meltdowns, first new words or first sustained joint-attention exchanges, depending on what you're working on. Sustained, generalised gains — the ones that matter most — typically take 3–6 months for foundational goals, longer for more complex skills. We track progress in writing weekly so you don't have to rely on memory.

Each plan has explicit goals, each goal has measurable markers, and each Friday you receive a written progress note summarising the week's work — what was targeted, what improved, what to repeat at home. Every four weeks the developmental paediatrician re-reviews the plan against the data and either holds it steady or recalibrates. Where standardised re-assessments are appropriate (typically every 3–6 months), we run them and share the comparison.

We will tell you. By the four-week paediatrician review, we have enough data to know whether the plan is producing expected change. If it isn't, we don't double down on the same approach by default — we treat that as data and either recalibrate the plan, adjust the modality mix, or initiate the formal diagnostic workup that should follow. Your child's progress is what we are accountable for, not the loyalty of your sessions.

Most mainstream and international schools in India accept written clinical assessments from registered developmental paediatricians for accommodations. Our written assessment is designed to read clearly to a school counsellor or learning-support team. Where formal psychometric evaluation is required for specific certifications under the Rights of Persons with Disabilities Act, we coordinate that through clinical-psychology partners.

Yes — with your written permission. We send the school a one-page accommodation summary covering recommended adjustments (preferred seating, redirection strategies, assignment chunking, executive-function supports, extended assessment time where appropriate). We can join one teacher–parent meeting per term where useful. Most schools respond well; the request is small, evidence-anchored, and respectful of the school's own processes.

Yes. Many of our families come to us because their existing care is fragmented — three therapists with three plans and no one coordinating. We can run only the paediatrician-supervised coordination layer and let the existing therapists continue, or we can bring some modalities in-house while leaving others external. With your permission, we share our written plan and weekly progress notes with your child's existing team.

Our developmental paediatrician holds MBBS, DNB (Paediatrics), and a Fellowship in Developmental and Behavioral Paediatrics, with Karnataka Medical Council registration. Our therapists who deliver clinical interventions (speech, ABA, OT, special education) are RCI-registered or hold equivalent credentials. Specifics — including registration numbers — are shared during the free consultation.

Our clinical leadership remains private at this stage of the practice, in respect of patient confidentiality during a quiet build period. Names and full credentials are shared with prospective families on the first consultation call, and with confirmed clients in their assessment paperwork. As the practice matures, the team's public profile will grow accordingly.

We treat developmental conditions as differences requiring support, not deficits requiring elimination. We measure success in functional independence and family-reported quality of life. We use evidence-based interventions and are honest where the evidence is thin. We don't push medication; we don't refuse to discuss it. We coordinate the family's whole care picture rather than running modalities in silos.

Yes. Sessions run over end-to-end encrypted video. Sessions are not recorded by NeuronNurture except where you provide explicit written consent (typically only for clinical supervision purposes). Family-side recording is permitted with our written consent for the family's private use only.

Clinical notes are stored in access-controlled systems with role-based permissions. Backups are encrypted at rest. Staff complete confidentiality training and sign data-handling agreements. We are subject to India's Digital Personal Data Protection Act, 2023; our full Privacy Policy describes data flow, retention, and your rights under the Act in detail.

Yes — your child's clinical records belong to the family. On written request, we share a complete copy of the assessment, all weekly progress notes, paediatrician reviews, and any standardised test results. This is particularly useful when transitioning to another team or for school-accommodation purposes.

Yes — and we work with NRI families regularly. Sessions schedule across time zones with the same therapist and the same paediatrician's plan. The in-room caregiver during a session can be a parent abroad on video, a grandparent in India, or a household help where appropriate. We coach the in-room adult in real time the same way we coach a parent. International cards are accepted; pricing is the same as for India-resident families.

No. Multilingualism does not cause language delay or learning difficulty. Children growing up across two or three languages from birth are developmentally enriched, not disadvantaged. For a child with genuine language difficulty, the work is in prioritising therapy targets across the home languages — not dropping a language. We design plans that work with your family's actual language ecosystem rather than asking you to change it.

Many of our Indian families have grandparents or extended-family adults as primary daytime caregivers. We design plans that work across the household — written take-homes are designed to be read by anyone in the family, parent-coaching sessions can include grandparents or aunts where they're the daytime caregiver. The work generalises better when the household is aligned, and we set up the structure to make that easier.